Privacy policy
TrailMind Health & Wellness
Effective Date: 12/15/2025
Who We Are
TrailMind Health & Wellness is the trade name of Shannon Wright PMHNP-BC, PLLC (“TrailMind Health & Wellness,” “TrailMind”, “TMHW”, “we,” “us,” or “our”). We operate this website (the “Site”) to provide information about our mental health and wellness services and to offer ways for visitors to connect with our Practice.
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our Site.
By using this Site, you agree to the practices described in this Policy.
What Information We Collect
Personal Information You Provide
When you use our Site, submit a form, or contact us, we may collect information such as:
Name
Email address
Phone number
Mailing address
Any information you voluntarily include in a message or inquiry
Website & Usage Data
We may automatically collect limited technical information, including:
IP address
Browser type and version
Pages visited and time spent on the Site
Device type and operating system
Cookies and similar tracking technologies
This information helps us understand how visitors use our Site and allows us to improve its performance and usability.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and requests for information
Provide scheduling or service-related communication
Improve our website and services
Maintain security and prevent misuse of the Site
Comply with legal or regulatory requirements
We do not sell your personal information or use it for mass marketing campaigns.
Marketing & Analytics Tools
We may use third-party tools or services (such as website analytics or marketing pixels) to better understand how visitors interact with our Site. These tools may collect information such as browser data, IP address, pages visited, and cookies stored in your browser.
This information may be used to improve our website experience or tailor general outreach. You can manage or disable cookies through your browser settings.
Sharing Your Information
We may share limited personal information only in the following circumstances:
With trusted service providers who help operate our Site or business (such as website hosting, email services, or IT support), and only as necessary for them to perform their services
When required by law, court order, or regulatory authority
To protect the rights, safety, or property of TrailMind Health & Wellness, our visitors, or others
We do not sell or rent your personal information to third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we take security seriously, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Children’s Privacy
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, please contact us so we can address it.
Cookies & Tracking Technologies
Cookies are small files stored on your device that help improve your experience on our Site. We may use cookies to:
Remember preferences
Improve site functionality
Enhance security
Analyze site traffic
You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do.
Third-Party Links
Our Site may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing information with them.
No Provider-Patient Relationship
Using this Site, submitting a form, or sending a message through this Site does not establish a provider-patient relationship with TrailMind Health & Wellness. This Site is not intended to provide medical or mental health treatment, diagnosis, or crisis services.
If you are experiencing an emergency, please call 911 or go to your nearest emergency department.
Your Rights
You may request to:
Access the personal information we have collected about you through this Site
Correct inaccurate information
Request deletion of your personal information, subject to legal or operational requirements
To make a request, contact us using the information below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted means you accept the updated Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
TrailMind Health & Wellness
Email: info@trailmindwellness.com
Phone: 719-631-1605
Address: 1864 Woodmoor Dr. STE 217 Monument, CO 80132
Location: Monument / Tri-Lakes Area, Colorado
who is trailmind?
TrailMind Health & Wellness provides psychiatric and mental health services in Monument, Colorado and the greater Tri-Lakes and Colorado Springs area. This website privacy policy applies to visitors seeking mental health care, telehealth services, and wellness information in Colorado.