Privacy policy

TrailMind Health & Wellness
Effective Date: 12/15/2025

Who We Are

TrailMind Health & Wellness is the trade name of Shannon Wright PMHNP-BC, PLLC (“TrailMind Health & Wellness,” “TrailMind”, “TMHW”, “we,” “us,” or “our”). We operate this website (the “Site”) to provide information about our mental health and wellness services and to offer ways for visitors to connect with our Practice.

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our Site.

By using this Site, you agree to the practices described in this Policy.

What Information We Collect

Personal Information You Provide

When you use our Site, submit a form, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any information you voluntarily include in a message or inquiry

Website & Usage Data

We may automatically collect limited technical information, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the Site

  • Device type and operating system

  • Cookies and similar tracking technologies

This information helps us understand how visitors use our Site and allows us to improve its performance and usability.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests for information

  • Provide scheduling or service-related communication

  • Improve our website and services

  • Maintain security and prevent misuse of the Site

  • Comply with legal or regulatory requirements

We do not sell your personal information or use it for mass marketing campaigns.

Marketing & Analytics Tools

We may use third-party tools or services (such as website analytics or marketing pixels) to better understand how visitors interact with our Site. These tools may collect information such as browser data, IP address, pages visited, and cookies stored in your browser.

This information may be used to improve our website experience or tailor general outreach. You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share limited personal information only in the following circumstances:

  • With trusted service providers who help operate our Site or business (such as website hosting, email services, or IT support), and only as necessary for them to perform their services

  • When required by law, court order, or regulatory authority

  • To protect the rights, safety, or property of TrailMind Health & Wellness, our visitors, or others

We do not sell or rent your personal information to third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we take security seriously, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Children’s Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, please contact us so we can address it.

Cookies & Tracking Technologies

Cookies are small files stored on your device that help improve your experience on our Site. We may use cookies to:

  • Remember preferences

  • Improve site functionality

  • Enhance security

  • Analyze site traffic

You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do.

Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing information with them.

No Provider-Patient Relationship

Using this Site, submitting a form, or sending a message through this Site does not establish a provider-patient relationship with TrailMind Health & Wellness. This Site is not intended to provide medical or mental health treatment, diagnosis, or crisis services.

If you are experiencing an emergency, please call 911 or go to your nearest emergency department.

Your Rights

You may request to:

  • Access the personal information we have collected about you through this Site

  • Correct inaccurate information

  • Request deletion of your personal information, subject to legal or operational requirements

To make a request, contact us using the information below.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted means you accept the updated Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

TrailMind Health & Wellness
Email: info@trailmindwellness.com
Phone: 719-631-1605

Address: 1864 Woodmoor Dr. STE 217 Monument, CO 80132
Location: Monument / Tri-Lakes Area, Colorado

who is trailmind?

TrailMind Health & Wellness provides psychiatric and mental health services in Monument, Colorado and the greater Tri-Lakes and Colorado Springs area. This website privacy policy applies to visitors seeking mental health care, telehealth services, and wellness information in Colorado.